Return & Refund

Can I return my rug?

All orders are final and we cannot accept returns. Please ensure all measurements, colors, and design are correct before submitting your order!

Can I cancel my order?

After placing an order, you have until 7:00 PM ET the following day to cancel and get your money back.

What if I don’t like what I ordered?

We certainly hope that never happens! We’re here to answer whatever questions you’ve got before you place an order to ensure you’re 100% happy with your one-of-a-kind design.