Return & Refund
Can I return my rug?
All orders are final and we cannot accept returns. Please ensure all measurements, colors, and design are correct before submitting your order!
Can I cancel my order?
After placing an order, you have until 7:00 PM ET the following day to cancel and get your money back.
What if I don’t like what I ordered?
We certainly hope that never happens! We’re here to answer whatever questions you’ve got before you place an order to ensure you’re 100% happy with your one-of-a-kind design.